Our Story
PCFC is a peer-led mental health organization dedicated to empowering individuals and families
through support, education, and lived experience.
Together, we work to improve mental health and addiction services,
build community and create pathways for healing and hope.
The Patient/Client and Family Council (PCFC), is a non-profit organization led entirely by people with lived experience in the mental health and addictions system, either personally or through supporting a loved one.
We understand the real challenges of navigating mental health every day, and we use that experience to support others.
Mission, Vision & Values
Our goal is simple: to help people living with mental illness and addictions have the best quality oflife, both in hospital and in the community. We provide resources, education, peer support, andcollaborate with organizations at local and provincial levels to improve mental health services.
Our Mission
Grounded in lived experience, we work to improve mental health and addiction services through compassionate support, meaningful education, and strong advocacy for individuals, families, and friends.
Our Vision
A mental health system guided by lived experience, where every person has the support they need to cope, heal, and thrive.
Our Values
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Integrity
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Collaboration
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Progressive
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Strength-Based
Land Acknowledgement
We respectfully acknowledge that the lands and waters of Midland and Penetanguishene are the traditional and Treaty territory of the Anishinaabek people, including Beausoleil First Nation, Rama First Nation, and Georgina Island First Nation, together known as the Chippewa Tri-Council.
We honour the enduring connection of the Huron-Wendat Nation to this homeland, the historic Métis communities of this area, and the many Indigenous peoples who continue to call this place home.​Along the shores of Georgian Bay, we pause with gratitude for the land that sustains us and for the generations who have cared for it. This place holds stories, relationships, and memories that reach far beyond our own lifetimes.​
We honour the lived experiences of Indigenous peoples, their knowledge, joy, strength, and belonging, alongside the pain and ongoing harms of colonialism. We recognize that every person carries a story, and that healing begins when people are heard, believed, and treated with dignity. Indigenous voices must lead the telling of their own experiences and the decisions that affect their lives.
As we come together in the spirit of support and community, we commit to listening with humility, challenging racism, and making room for Indigenous knowledge and ways of healing. May our acknowledgement be reflected in how we care for these lands and waters, how we build relationships, and how we help one another feel safe, valued, and connected.
